Error Code:

Audio Channel Mismap

Definition:

Audio Channel Mismap is the incorrect implementation of the audio track or audio channel order which dictates the desired speaker assignment or channel arrangement of an audio mix. Audio Channel Mismap impacts the content and technical quality of an asset. The customer experience is negatively impacted by audio playback occurring on the wrong speaker assignment. Typically, this issue is not creatively intended, and any derivatives produced from this mezzanine will be of poor or unusable quality.

Severity Structure:

FYI

N/A

Needs Review

A small portion of audio appears to be abstractly panned to another audio location for a short duration of time.  In this instance, it is likely that the audio is panned incorrectly and is not associated with the correct speaker assignment. 

Needs Fix

The majority if not all audio is incorrectly mapped and does not meet technical specifications. 


Solution:

The audio played back at the specified point has shifted from the normal point of reference. Please confirm if this is creative intent; otherwise, correct the mapping for this portion as it appears to be inconsistent. Please refer to our technical specifications for the correct Audio Channel Mapping order, re-order the channels appropriately and redeliver. Check the M&E to ensure that this issue doesn’t exist there.  If the issue is identified in the M&E mix, it will need to be redelivered as well.

 

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