Error Code:

Audio Dropout

Definition:

Audio Dropout is the irregular interruption or lack of audio signal in an audio mix, channel or track. Audio Dropout impacts both the content and the technical quality of an asset. The customer experience is negatively impacted by missing audio. Typically, this issue is not creatively intended and any derivatives produced from this mezzanine will be of poor or unusable quality.

Severity Structure:

FYI

N/A

Needs Review

 N/A

Needs Fix

The audio across one or more channels silences -- interrupting dialogue, music, or sound effects. 


Solution:

Please confirm if this is creative intent; otherwise, this usually is a print master re-recording error. Check the print-master and fix the lack of audio, or repackage and re-deliver.

 

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