Error Code:

Commercial Blacks

Definition:

Commercial Blacks occur when there's a black frame and silent audio that lasts for four seconds or longer. The four seconds of black was originally intended to signify a commercial act break. Commercial Blacks impact both the technical and content quality of an asset. Commercial Blacks do not follow the Netflix Technical Specifications, and because it leaves gaps in-between the program, it negatively impacts the customer experience. 

Severity Structure:

FYI

N/A

Needs Review

N/A

Needs Fix

Contains both a black frame and silence that equals or is greater than four (4) seconds. 


Solution:

Remove the commercial black and ensure all parties involved with the subbing/dubbing processes receive an updated Proxy, M&E, Printmaster, etc.

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