Error Code:

MISSING_NAR_EVENT

Definition:

Certain on-screen text or production elements require translation in order for the audience to understand the plot.

Solution:

If the redelivery request is issued against a timed-text source request:

  • Add the necessary translations and redeliver the corrected timed-text file. If this issue occurs in several episodes of a series, please check the entire series.

If the redelivery request is issued against an audio source request:

  • Provide required translation in a sidecar Forced Narrative file.
  • You should not encounter a Redelivery Request for an audio asset where this is the only error code listed.
  • However, if you see this error listed against an audio asset which has multiple errors listed then you can ignore the "Missing Content" issue and address the other errors instead.
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