Error Code:

Captions Missing

Definition:

Plot-pertinent captions are missing. This usually occurs when forced narratives have not been included within the SUB or SDH/CC asset. The assets provided for SUB and SDH/CC Source Requests should include everything that is needed for a viewer to follow the story.

Solution:

Add the necessary caption and redeliver the corrected file. If this issue occurs in several episodes of a series, please check the entire series.

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