Error Code:

Positioning

Definition:

Position of text events conflicts with other on-screen text, negatively impacting legibility.

Solution:

All the file formats that we accept for Timed Text assets support positioning data. Ensure that you raise any events that clash with on screen text. Be sure to check the opening titles and scenes of a program where cast/crew credits are usually displayed.

Some content requires more attention than others. For example a documentary may have many on-screen graphics and lower thirds and the number of events that need to be raised may be substantial.

However, do not be tempted to simply raise all events as doing so will result in a rejection.

If you encounter a situation where you are unsure how to position an event to avoid clashes with on-screen text please contact your Netflix representative via Backlot.

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