Error Code:

Video Has Extra Content

Definition:

Video has instances of color bars, slates, textless elements, ratings cards, FBI warnings, overlay branding, bumpers at the end, the episode repeating itself at the end, or advertisements.

Solution:

Redeliver a corrected video file with the extra content removed. You may encounter a VALIDATOR-1 error upon redelivery as the new file will have a different run-time to the original. Confirm that this is intentional to your Netflix representative via Backlot.

If the use of any of the items listed above is creative intent, then please communicate this fact to your Netflix representative via Backlot and the issue will reviewed.

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