Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

TimedText-BiDiWarning

Error Message:

Numeric value '20' found in event.

00:09:04.1270000 => 00:09:06.5470000: لقد مضت 20 دقيقة حتى الٓان!

Definition:

We support bi-directional languages such as Arabic. Characters or numbers that could be inadvertently reversed will be flagged, such as parentheses or square brackets. The error message will provide the potentially affected character or number, the timecode of the event, and the contents of that event.

Solution:

Review the highlighted values are as intended. Once you have confirmed that there are no inverse numbers or characters, you may leave a note in Backlot and override the failed inspection.  The transfer will then move into a "Delivered" state, which will prompt your Netflix Representative to review and push the file through. 

Was this article helpful?
0 out of 0 found this helpful