Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Translation - Unacceptable Dub Quality

Description:

Consistently poor dubbed audio localization, such as machine translated scripts and/or non-native speakers and pronunciation.

Solution:

Ultimately, the dub will have to be replaced. It is possible the incorrect dub has been sent (i.e. a dub intended solely for non-home entertainment usage). Double check with your Content Partner.

If this is the only dub that exists it may have to be created from scratch. Netflix will lead that conversation with the Content Partner.

Was this article helpful?
0 out of 2 found this helpful