Question:

I need to contact the Content Distribution Specialist (CDS), but I don't know who it is. What should I do?

Answer:

Every comment you post to a Source Request in Backlot will be routed automatically to the correct CDS.

However when you need to reach-out to the CDS via email you can find out which CDS is associated with a particular Source Request by clicking on the "info" button to bring up the compact Source Request and then clicking on the blue "View Full Source Request" button.

Scroll down the full Source Request and look for the section called "History". The history is in reverse chronological order. Look for an entry called "Source Request created by [insertname]@netflix.com. This is the CDS for this order.

Was this article helpful?
2 out of 2 found this helpful