Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:



This error code is used when there are subjective creative changes needed within a source asset. For example, a SDH/CC asset may include a speaker ID before a character has a been introduced to the audience which could inadvertently spoil the plot or confuse the audience.

Your Netflix representative will communicate the precise issue to you via a comment in Backlot.

Was this article helpful?
0 out of 0 found this helpful