Backlot Delivery Instructions for Content Partners

We have launched a new mechanism for Partners to deliver source files to Netflix directly from Backlot without a subsequent XML manifest.

General Instructions
Understanding Metadata Fields
Troubleshooting Common Errors

If you are a Fulfillment Partner, please review the Backlot Delivery Instructions for Fulfillment Partners.

Note: The screenshots in this article show an older version of the Source Delivery UI. The 'click to upload' functionality has been removed. Currently, only dragging and dropping is supported.



General Instructions

To deliver assets through Backlot, select the Source Requests you want to fulfill using the check boxes on the left-hand side and then click on the “Deliver” button near the middle of the Source Requests Dashboard.

 
After clicking “Deliver” button, the delivery interface will open a new browser tab. The delivery UI will list the details of each Source Request. The colored bars on the left of each Source Request will be red until a file(s) has been uploaded, selected, and the metadata has been completed for each Source Request.

You may drag files or click the box at the top of the screen to add the files needed for the Source Requests. 


After uploading the files into the UI, you are able to select the "File to deliver" drop-down per Source Request and associate the correct asset(s) to each Source Request. Once the files have been selected, you will need to complete necessary metadata as prompted.

Alternately, you can attempt to see if the system recognizes your file types via "Auto Match Files". Fuzzy matching logic will attempt to associate each file with the appropriate Source Request. To attempt the match, click on the target icon next to the word “Source” in the grey bar near the top of the screen. Any files that do not get auto-matched must be selected from the drop down “File to Deliver” box.

 
Each file is matched to the appropriate Source Request with any possible metadata fields completed. Continued initiatives will improve the fuzzy logic matching for language code, channel mapping, and other strings contained in the file name.

At this point, you will need to complete any empty metadata fields as prompted within the red drop-down boxes. The red asterisk (*) indicates which fields are required values.

You can complete each metadata field independently or you can select the "Sync Metadata" icon to ripple the metadata values from the first row through to the others when applicable. 

When all the appropriate metadata values are complete each row will be marked green, seen on the left side of the browser window.


When you are ready to deliver the files to Netflix, select the individual check boxes per line item or select all, this indicates your desire to initiate the upload. Once the boxes are checked, you will see the "Remove" and "Deliver" buttons in the lower right of the window become activated. You may upload or remove the requests from the UI at this point.

Selecting the green “Deliver x Sources” button will launch Aspera Connect in your browser. If you do not have Aspera Connect, you will be prompted to download and install Aspera Connect.



UNDERSTANDING METADATA FIELDS


AUDIO PRINTMASTER

The Printmaster is primary master source audio with all dialogue, music and effects tracks mixed into a specific arrangement, e.g. 5.1 Surround sound, stereo, mono. The reference audio when comparing downstream derivatives.

Mix Type and Format are required metadata fields for Printmaster assets. Mix type refers to either Theatrical or Near Field. Theatrical is a mix that has been specifically created for presentation in a large room, such as a theater. Near Field mixes are created particularly for playback in smaller rooms, such as living rooms, home theaters, etc.



Format refers to the configuration of the audio assets. Before delivering, please be certain to label each audio file with the channel identified in the filename (similar to the above image).


AUDIO M&E

The Audio M&E is an audio mix excluding program dialogue for the purpose of localization or marketing. It only contains Music & Effects.



Mix Type and Format are required metadata fields for Audio M&E assets. Mix type refers to either Theatrical or Near Field. Theatrical is a mix that has been specifically created for presentation in a large room, such as a theater. Near Field mixes are created particularly for playback in smaller rooms, such as living rooms, home theaters, etc.

Format refers to the configuration of the audio assets. Before delivering, please be certain to label each audio file with the channel identified in the filename (similar to the above image). 


LOCKED PROXY

A Locked Proxy refers to a video reference file made from the creatively approved picture edit sequence. Content is fixed for timing, no further changes to the edit sequence should occur and all further versions should match precisely. Does not contain finished elements such as color timing, foley, music, ADR, VFX etc.


Select Cut is a required metadata field for Locked Proxies.


LANGUAGE TEMPLATE

The template for source language that includes the following with corresponding in/out timecodes: dialogue, narratives and any annotations to aid translators with reference/context. There are no required metadata fields for Language Templates at this time.


DUB SCRIPT


A script used for the recording of the dubbed audio. This is typically translated from a source-language script/template and/or adapted from an already-translated subtitle file. There are no required metadata fields for Dub Scripts at this time.



TROUBLESHOOTING COMMON ERRORS:


Error: "Previous transfer is already being processed"

This most commonly occurs when an existing transfer gets cancelled, intentionally or unintentionally, and you attempt to kickoff the transfer again, however our systems are still waiting for the file to finish from the initial transfer request. 

Two factors confirm this error. First, the Source Request will reflect a “Waiting” status as the workflow on our side continues to wait for the file to complete upload. Second, if you attempt to kick-off a new transfer for that asset, you will receive an error stating “Previous transfer is already being processed”.


To correct this, please SUBMIT A TICKET and our support team will clear out any affected files from the first transfer in order for you to kickoff a new delivery. 


 

PDF Download - English
PDF Download - Japanese


If you encounter a technical issue, please contact backlot.support@netflix.com. If you have further questions regarding how to use the Backlot Source Delivery UI, please SUBMIT A TICKET

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