Error Code:
DUBCARD-Format (Invalid dub card format)
Error Message:
There are no image files in ZIP archive. Please check if image files are included directly under the zip file.
Definition:
The provided ZIP archive does not include image files or includes image files that are not supported in our delivery specification.
Solution:
Unzip the ZIP archive and ensure that it only consists of image file formats that are supported in our delivery specifications:
- TIFF
- PNG
- BMP
- JPG